Shadow Education Minister says universities must learn lessons from NUS satisfaction survey

The National Union of Students (NUS) has posted the findings of a survey into its members’ satisfaction with teaching resources provided during the lockdown 

It shows that more than a quarter (27 percent) of university students were unable to access online learning. More than a third (38 percent) did not consider the online provision was of a good standard or quality.

The survey, which was carried out in July by the NUS, found that disruptions to studies arose from a lack of IT equipment and software, insufficient course materials, and poor internet connections.

Suzy Davies MS – the Shadow Minister for Education – said:

“The findings outlined in this survey are really quite shocking. 

“Yes, of course I acknowledge that we have been living, working, and studying through ‘unprecedented times’, but the university and college years are critical to the next generation’s employment opportunities. 

“That extra earning potential is often cited as the justification for asking students to take on debt in order to pay tuition fees.

“No-one must forget that students – and in many cases their families – are investing not only time, but a great deal of money into their education. They, rightly, expect value for money.

“Universities must learn, and fast, lessons from this report and implement measures to bring online and remote resources up to the standard students would have in a lecture theatre.”